Last updated: May 12, 2026
Our website address is: https://thermoqueencorp.com.
When you submit our contact form, we collect the name, email address, phone number, and message you provide. This information is used to respond to your inquiry and is stored in our internal lead-management system.
Our hosting provider may collect standard server log information such as IP address, browser type, and pages visited, for security and performance purposes.
Our website uses essential cookies provided by our hosting platform for performance and security. We do not use third-party tracking, analytics, or advertising cookies.
Our website loads fonts from Google Fonts. When these resources load, the third-party provider may collect technical information about your visit per its own privacy policy.
You can request a copy or deletion of the personal data we hold about you by contacting support@thermoqueencorp.com. This does not include data we are obliged to keep for administrative, legal, or security purposes.
When your carrier company registers you as a driver, we collect your name, email address, phone number, and driver identification details necessary for dispatching and communication.
With your permission, the app collects GPS location data during active dispatches, including while running in the background. Always Allow location permission is required. Location is used to provide shipment tracking and delivery status to dispatchers and shippers.
The app may request camera access for capturing proof of delivery photos, documenting load conditions, or uploading required compliance documents.
We collect device information (device type, operating system version) and app usage data to improve performance and troubleshoot issues. Push notification tokens are collected to deliver operational messages related to your dispatches.
Your location and delivery status data is shared with the shipper and TQC admin staff as part of the normal shipment tracking process. We do not sell your personal data to third parties. Data may be shared with service providers (e.g., mapping services, push notification services) solely to operate the app.
Delivery records and associated data are retained as long as necessary for business operations, legal compliance, and dispute resolution. You may request deletion of your personal data by contacting your carrier company or TQC directly.
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All data transmission between the app and our servers is encrypted using HTTPS/TLS.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete such information.
Depending on your location, you may have the right to access, correct, or delete your personal data, object to or restrict certain processing, and data portability. To exercise these rights, contact us at support@thermoqueencorp.com.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
For questions, contact: support@thermoqueencorp.com