Last updated — 2025
Our website address is: https://thermoqueencorp.com.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
If you request a password reset, your IP address will be included in the reset email.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Visitor comments may be checked through an automated spam detection service.
When your carrier company registers you as a driver, we collect your name, email address, phone number, and driver identification details necessary for dispatching and communication.
With your permission, we collect real-time GPS location data while you are on active deliveries. This is used for shipment tracking, route optimization, and providing delivery status updates to shippers.
The app may request camera access for capturing proof of delivery photos, documenting load conditions, or uploading required compliance documents.
We collect device information (device type, operating system version) and app usage data to improve performance and troubleshoot issues. Push notification tokens are collected to send you delivery assignments and status updates.
Your location and delivery status data is shared with the shipper and TQC admin staff as part of the normal shipment tracking process. We do not sell your personal data to third parties. Data may be shared with service providers (e.g., mapping services, push notification services) solely to operate the app.
Delivery records and associated data are retained as long as necessary for business operations, legal compliance, and dispute resolution. Location data from completed deliveries is retained for record-keeping purposes. You may request deletion of your personal data by contacting your carrier company or TQC directly.
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All data transmission between the app and our servers is encrypted using HTTPS/TLS.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete such information.
Depending on your location, you may have the right to access, correct, or delete your personal data, object to or restrict certain processing, and data portability. To exercise these rights, contact us at support@thermoqueencorp.com.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
For questions, contact: support@thermoqueencorp.com